Jeweler Schute

Juwelier Schute in Rosmalen is a beautiful jewelery store where you are welcome for watches, jewelery and wedding rings from beautiful brands.

They are also happy to assist you for customization, watch and jewelry repair and gift vouchers. Juwelier Schute has been an omnichannel jeweler with PrismaNote since October 2020.

What was the situation like before you started using PrismaNote?

We had the Jupa POS system for this and were satisfied. At a certain point it is familiar and you know the system through and through. In 2019 we were told that the updates were no longer coming and that at some point they would be transferred to C&C. As a result, we have been quietly looking at other POS systems since 2019. In 2020, corona broke out and we noticed that a webshop can be useful. We used to always have a web shop until 2018, but noticed that nothing came of it and that it took too much time. So from a webshop to a website and finally a webshop again since PrismaNote!

How did the implementation of PrismaNote go?

We had already done research at the Cachet fair in 2019, but a switch was not yet profitable enough for us. We finally decided to tie the knot at the end of 2020; or continue with the C&C / Jupa cash register to another system. In October 2020 we had a conversation and PrismaNote showed us the system. This went so well that we decided to switch the same day.


Within 1 week the system was transferred with all data and they installed the cash registers for us. The webshop took a little longer, but was ready within 2 to 3 weeks. They placed everything neatly, as we wanted it and helped us, so that we could also use the cash registers as it should be. The most important part of all this was the cooperation and they did a great job. They were calm, customer friendly and tried to help you wherever possible.

What has been improved with PrismaNote?

Every time an update comes, I get happy. They listen carefully to any comments and you notice that they don't sit still. Every time they adjust or want to change something, they communicate very clearly via email (and refer you to their website with additional explanation). To this day I am glad that we took the step to get started with PrismaNote.


For me the most important points have been: easy for the employees to deal with, clear, combination of store & webshop stock and how quickly you can be helped if there is a malfunction or something. We are still satisfied on all these points.

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