Easy repair system

for jewelers.

Get a demo without obligation

Repair system for watches & jewelry

On any device.

As easy as selling products.

Handle repairs perfectly.

Integrated repair system

The repair software is fully integrated into the POS system. So you sell a product just as easily as a service. Everything is stored in a clear overview, in which you can search and filter.


In addition, you can purchase a standard product for simple services, such as replacing a battery or pushpin. This is especially interesting for services that can be solved immediately. In PrismaNote this is called a pool article. This way you save even more time with the registration.


However, for most services we recommend using the comprehensive repair system. This also allows you to add important data during registration, such as the number of the bag or product material. There is also the option to pay for the repair immediately, to make a down payment or to pay only upon collection.

Jeweler repair system with overview

As a jeweler or goldsmith you want clarity about the status of services. That is why you will find everything in a clear overview. Here you can filter by product category, material, supplier and date. You can also filter based on status. That way you know exactly what is best to do. In this repair system you can find any repair on any desired device. In addition, any change is immediately visible to all users.

Add photo and select internal or external repairman

It is also possible to add photos to each repair. For example, you can record existing damage before it becomes a 'wells-noss discussion' with the customer.


Another valued feature is the ability to assign the repair to an internal or external repair technician. This can be done immediately upon intake. There is also a separate comment field for the customer, supplier and employees. Subsequently, the information on the receipt that depends on the selected repairer appears for the service partner.

Warranty watches and jewelry

Another question that naturally also plays a role is whether the repair falls within the warranty. Fortunately, when you sell the jewel or watch, you have saved the date in the system. In fact, you also have a photo of the warranty certificate that you can show to the customer. This way you prevent ambiguities and you are transparent in your services!

Repair software that informs everyone

You can easily email customers the receipt after registration. In this way you efficiently collect more customer data. That in turn is important for doing good marketing. You can also easily inform the customer when the watch or piece of jewelery is ready to be picked up.


But this repair software has more advantages. A separate page is created for each service, on which all information can be found. This way every employee knows what the status is. For example, has the product been sent to the supplier? Have parts been ordered or is the watchmaker working on them? By having everything transparent, you already save a lot of time and energy.


In addition, it is also visible which employee helped the customer or changed the status. In this way you, as an entrepreneur, can better focus on fast service, quality and high customer-friendliness.

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