Simple repair system

for jewelers.

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Repair system for watches & jewelry

Integrated repair system

The repair software is fully integrated into the POS system. So you can sell a product as easily as a service. Everything is stored in a clear overview, in which you can search and filter.


In addition, you can charge a standard product for simple services, such as replacing a battery or push pin. This is especially interesting for services that can be solved immediately. This way you save even more time with the registration.


However, for most services we recommend using the extended repair system. This also allows you to add important data to the registration, such as the number of the bag or product material. There is also the option to pay for the repair immediately, make a down payment or only pay upon collection.

On any device you want.

As easy as selling products.

Handle repairs perfectly.

Jeweler repair system with overview

As a jeweler or goldsmith, you want clarity about the status of services. That is why you can find everything in a clear overview. Here you can filter by product category, material, supplier and date. You can also filter based on status. That way you know exactly what is best to do.


In this repair system you can find every repair on every desired device. In addition, every change is immediately visible to all users.

Add photo and select internal or external repairer

It is also possible to add photos to each repair. This way you can record existing damage, for example, before it becomes a 'yes-no discussion' with the customer.


Another appreciated feature is the ability to assign the repair to an internal or external repairer. This can be done directly upon receipt. There is also a separate comments field for the customer, supplier and employees. Then the information appears on the receipt for the service partner that depends on the selected repairer.

Atelier function: project with sub items

A repair or project can contain multiple activities. That is why it is possible to add multiple actions or products to one repair. With quick buttons you save time entering all the data. The total price is also calculated directly for the customer and is nicely shown on the receipt.

AI writing assistant for emails

The AI Assistant is a valuable tool that supports you in writing personalized emails to keep customers informed about the status of their repair on a regular and effective basis. With the help of this smart technology, the process of communicating with customers is simplified and optimized, allowing you to build and maintain a strong relationship with your customers in a professional and efficient way.

Corporate identity, email templates & WhatsApp

With PrismaNote, you are in control of your email templates! Our software gives you the freedom to set them up or customize them without any hassle. Whether it's confirmations, updates or other standard messages, PrismaNote puts you in charge of your communication.


It is also possible to contact customers via WhatsApp. Here too, you can set a standard message for completing repairs.

Repair software that informs everyone

You can easily email customers the voucher after registration. In this way, you efficiently collect more customer data. That is important for doing good marketing. You can also easily inform the customer when the watch or jewelry is ready to be picked up.


But this repair software has more advantages. A separate page is created for each service, on which all information can be found. This way, every employee knows what the status is. For example, has the product been sent to the supplier? Have parts been ordered or is the watchmaker working on it? By having everything clear, you save a lot of time and energy.


In addition, it is also visible which employee helped the customer or changed the status. This allows you as an entrepreneur to better manage fast service, quality and high customer friendliness.

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